Technical Services
Support
Our Australian team are experts in building and deploying unique solutions across a variety of enterprises to improve performance and efficiency of day to day business technology.
Whether you require on going managed IT help desk support, or more complex disaster recovery solutions to ensure seamless business operations, we are here to support you.
Our Technical Services
There's a reason that hundreds of Australian SME's trust us to support them in all things IT, we understand the complexities it involves and have built a suite of solutions that help you overcome your technical challenges.
We offer a range of technical services to support your business, including:
Solution Design and Architecture
Business Process Reviews
Design, Transition and Continual Service Improvement
Portfolio Management, Contract and Client engagement
Service Desk Support
Incident management for User Desktop and Service support
Request and Access Fulfilment for services and configurations
Problem, Asset and Service configuration Documentation
Field-Onsite Services
Onsite resourcing for Incident, Configuration, Change and Project Services
Hardware support, Workshop, Repair and Installation
Equipment Lifecycle Management

Project Management and Procurement
Project Services for Solution Delivery or Once-Off Engagement
Data Migration and Application Upgrades
Voice, Internet and Cloud Services
Hardware, Network, and Software licensing

Monitoring and Operations NOC
24x7x365 Infrastructure and Network monitoring
Event, Incident, Problem and Capacity Management
Patching and Application Management services

Backup and Disaster Recovery Services
Data Integrity and Availability services
Disaster Recovery testing
High Availability failover service support
Why us
Most SME's eventually outgrow the capabilities which a regular Managed IT service provider can offer.
Our strong focus on governance and compliance, coupled with our teams in-depth technical knowledge, means we can support Australian businesses wanting to grow, while ensuring your remain compliant with the every-change regulartory landscape.
Partner with us
Don't let your most valuable asset become a liability. Talk to our team today.